Privacy, explained clearly.

1. Scope and who we are

This Privacy Policy applies to the Wilkes Web Co. website and any page that links to this policy. Wilkes Web Co. provides website strategy, design, development, and support services. In this policy, “Wilkes Web Co.,” “we,” “us,” and “our” refer to Wilkes Web Co.

This policy covers information connected with visits to this website and project inquiries sent to us. It does not govern a client’s website, a third-party service, or another website that may be linked from this site.

2. Information we handle

Information you choose to send

If you contact us by email or use the project form, your message may include your name, email address, business or organization name, project details, and any other information you choose to include. The form transmits those details to our email delivery provider, Resend, so Wilkes Web Co. can receive and respond to your inquiry. The website does not save the form submission in a separate database.

Please do not include passwords, payment-card details, government identification numbers, health information, or other highly sensitive information in a project inquiry.

Appearance preferences stored on your device

When you choose light or dark mode, the site saves that preference in your browser’s local storage under the key wilkes-web-co-theme. When you choose high-contrast mode, it saves that preference under wilkes-web-co-high-contrast. These settings stay on your device, are used only to remember the appearance you selected, and can be removed by clearing this site’s browser data.

Basic technical information

Like most websites, the company that hosts or delivers this site may automatically process limited technical information needed to provide, secure, and troubleshoot the site. This can include an Internet Protocol (IP) address, browser and device type, operating system, requested pages, referring page, date and time, and security or error logs. Wilkes Web Co. does not use this site’s code to create advertising profiles from that information.

Website analytics

We use Vercel Web Analytics to understand how people find and use this website. It may process page paths, filtered query parameters, referring pages, approximate geographic location, browser, operating system, device type, and event timestamps. Vercel Web Analytics does not use cookies or create a persistent profile that follows you across websites. We use its aggregated reports to evaluate website performance and improve our pages and services.

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3. How we use information

We may use information described above to:

• respond to questions and project inquiries;
• provide requested information, proposals, or services;
• manage prospective and existing client relationships;
• operate, secure, maintain, and troubleshoot the website;
• prevent fraud, abuse, or security incidents;
• keep appropriate business, tax, and legal records; and
• comply with law and protect our rights or the rights of others.

We do not use information collected through this website for automated decisions that produce legal or similarly significant effects.

4. How information is disclosed

Wilkes Web Co. does not sell personal information. We also do not share personal information for cross-context behavioral advertising or use it for targeted advertising on this website.

Information may be disclosed only as reasonably necessary to:

• Service providers: companies that support email, website hosting, content delivery, security, professional advice, or other business operations. They may process information only for the services they provide and subject to their own obligations.
• Legal and safety purposes: when required by law, legal process, or a valid government request, or when reasonably necessary to protect people, property, the website, or legal rights.
• Business changes: in connection with a merger, acquisition, financing, reorganization, or sale of all or part of the business, subject to appropriate protections.
• With your direction or consent: when you ask us to share information or clearly agree to a particular disclosure.

5. Cookies, analytics, and privacy signals

This website does not set tracking cookies or include advertising pixels. It uses cookieless Vercel Web Analytics for aggregate traffic measurement and browser local storage only to remember the selected color theme and high-contrast preference. The site may also rely on essential technical processes used by a browser or hosting provider to deliver and protect a requested page.

Because the site does not sell personal information, share it for cross-context behavioral advertising, or use targeted advertising, there is currently no separate cookie banner or advertising opt-out link. Global Privacy Control and “Do Not Track” signals do not change the site’s behavior for the same reason. If these practices change, we will update this policy and provide any legally required notices or controls.

6. Retention and security

How long information is kept

We retain email inquiries and related business correspondence only as long as reasonably necessary to respond, manage a potential or active client relationship, maintain appropriate business records, resolve disputes, and meet legal, tax, or accounting obligations. The exact period depends on the nature of the communication and whether a business relationship develops.

Hosting, security, and analytics providers may retain technical or aggregated analytics data according to their own retention schedules and our service settings. Your appearance preferences remain in your browser until you change them, clear the site’s stored data, or your browser removes them.

How information is protected

We use reasonable administrative and technical safeguards appropriate to the nature of the information we handle. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security. If you believe information sent to us may have been compromised, contact us promptly.

7. Your choices and privacy rights

Depending on where you live and whether a particular privacy law applies to Wilkes Web Co., you may have the right to:

• confirm whether we process your personal information;
• request access to or a copy of personal information;
• correct inaccurate information;
• request deletion of information, subject to legal exceptions;
• request data portability;
• opt out of certain sales, targeted advertising, sharing, or profiling;
• withdraw consent where processing is based on consent;
• object to or request restriction of certain processing; and
• appeal a decision concerning a privacy request.

We will not discriminate against you for exercising an applicable privacy right. To make a request, email info@wilkeswebco.com with the subject “Privacy Request” and describe the request. We may ask for information needed to reasonably verify your identity and authority. Authorized agents may submit requests where permitted by law. We will respond within the period required by applicable law and explain any permitted reason for denying or limiting a request.

If you are not satisfied with our response, you may reply to request an appeal where applicable. You may also contact the privacy or data-protection authority where you live.

8. International visitors

Wilkes Web Co. is based in the United States. If you contact us from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.

Where European Economic Area or United Kingdom data-protection law applies, we process inquiry and business-contact information as needed to take steps at your request before entering a contract, perform a contract, comply with legal obligations, or pursue legitimate interests such as responding to inquiries, operating the business, and securing the website. Where we rely on consent, you may withdraw it at any time without affecting earlier lawful processing.

9. Children’s privacy

This website and Wilkes Web Co.’s services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child has sent us personal information, contact us so we can review and delete it as appropriate.

10. Third-party websites and services

This website may link to websites or services controlled by others. Their privacy practices are governed by their own policies, not this one. Review those policies before providing personal information to a third party.

If a client asks us to help connect or manage a client-owned domain, the domain provider may process account, contact, billing, and technical information under its own privacy policy. Whenever possible, clients should give us authorized access rather than sending account passwords. Domain ownership remains with the client.

11. Changes to this policy

We may update this Privacy Policy as the website, our services, or legal requirements change. The “Last updated” date at the top will show when the policy was most recently revised. If a change materially affects how we handle personal information, we will provide additional notice when required.

12. Contact us

For questions about this policy or requests concerning your personal information, contact: