Terms for using this website.

1. Acceptance and scope

These Terms of Use (“Terms”) apply when you access or use the Wilkes Web Co. website or send an inquiry through it. By using the website, you agree to these Terms. If you do not agree, please do not use the website.

In these Terms, “Wilkes Web Co.,” “we,” “us,” and “our” refer to Wilkes Web Co. These Terms govern use of the public website only. They do not replace a proposal, statement of work, service agreement, maintenance agreement, nondisclosure agreement, or other written contract for client services.

If you use the website or contact us for an organization, you represent that you are authorized to communicate on that organization’s behalf.

2. Website information

We aim to keep the website clear and accurate, but its content is provided for general informational and promotional purposes. Website strategy, design, development, accessibility, search optimization, pricing, timelines, and other project considerations vary by client and project.

Nothing on the website is legal, tax, accounting, financial, cybersecurity, or other regulated professional advice. You should consult an appropriately qualified professional for advice specific to your situation.

3. Project inquiries and services

You may contact us to discuss a possible project. Submitting a form, preparing or sending an email, requesting information, or discussing an idea does not require either party to begin work and does not guarantee that we will accept a project.

A client relationship begins only when Wilkes Web Co. and the client enter an applicable written agreement. That agreement will define the project’s scope, responsibilities, deliverables, schedule, payment terms, revisions, ownership, licenses, cancellation rights, warranties, and any ongoing support. If these Terms conflict with a signed client agreement, the signed client agreement controls for that project.

4. Package prices, custom quotes, and availability

A displayed package price applies when a project fits the page limit, features, responsibilities, and other standard scope shown for that package. It does not include additional pages, custom features, third-party charges, monthly Website Care, or work outside the listed scope unless an accepted written proposal expressly includes it.

Clients who do not select a monthly Website Care plan may request one-time updates at the rate displayed on the Services page. One-time requests are subject to availability, minimum charges, and separate quotes for work beyond the stated allowance.

Additional or custom work is quoted separately and will not begin or be charged without the client’s approval. A price and project scope become binding only when included in an accepted written proposal or agreement. Services, pricing, and availability may change, but changes will not alter a signed agreement unless the parties agree in writing.

5. Website content and intellectual property

Unless otherwise stated, the original text, graphics, photographs, branding, code, design elements, and other content created for this website are owned by or licensed to Wilkes Web Co. and are protected to the extent provided by applicable copyright, trademark, and other intellectual-property laws.

“Wilkes Web Co.,” its branding, and associated marks may not be used in a way that suggests sponsorship, endorsement, or affiliation without written permission. Names, marks, screenshots, and materials belonging to clients or other third parties remain the property of their respective owners and are displayed only with the rights or permissions applicable to that material.

Ownership of work created for a client is determined by that client’s signed agreement, not by these website Terms.

6. Permitted and prohibited use

Permitted use

You may view the website, print or save a reasonable number of pages for your own evaluation or internal business reference, share links to public pages, and quote brief portions with accurate attribution where permitted by law.

Prohibited use

You may not:

• copy, republish, sell, sublicense, or commercially exploit substantial website content without permission;
• misrepresent our work, identity, affiliation, or endorsement;
• remove copyright, trademark, attribution, or ownership notices;
• use the website to transmit malicious code, spam, unlawful material, or harmful communications;
• interfere with the website’s operation, security, availability, or other visitors;
• attempt unauthorized access, vulnerability testing, or circumvention of security measures;
• use automated tools to extract substantial content or train a commercial model without written permission, except for ordinary indexing by public search engines; or
• use the website in violation of applicable law or another person’s rights.

7. Information and ideas you send

You are responsible for information you choose to send and represent that you have the right to provide it. Please do not send passwords, payment-card information, government identification numbers, health information, unlawful content, or material that infringes another person’s rights.

A general inquiry is not confidential and does not create a fiduciary, professional, or confidential relationship. If information requires confidentiality, contact us first to discuss an appropriate written nondisclosure agreement before sending it.

You retain ownership of material you send. You give Wilkes Web Co. permission to review, reproduce internally, and use that material only as reasonably necessary to respond, evaluate a potential project, prepare a proposal, provide requested services, maintain appropriate business records, or comply with law. Our handling of personal information is also described in the Privacy Policy.

8. Portfolio examples and results

The website may display client work, project descriptions, design demonstrations, mockups, or conceptual examples. Examples are provided to illustrate capabilities and approach. They do not promise that another project will receive identical features, timing, performance, search visibility, revenue, conversions, or other results.

Project outcomes depend on many factors outside our control, including the client’s business, content, market, decisions, budget, technology, hosting, implementation, and continued maintenance.

9. Domain names and third-party services

Domain names are purchased and renewed separately from our website packages. The client remains the owner of the domain and is responsible for keeping its account, contact information, payment method, and renewal current. Domain purchase and renewal charges are not included unless a signed agreement clearly states otherwise.

Wilkes Web Co. may help connect a client-owned domain to a website. While a client has an active Website Care plan, we may also help manage that connection when agreed. This assistance does not transfer ownership of the domain to Wilkes Web Co. or make us responsible for third-party charges, expiration, or service interruptions outside our control.

The website may refer or link to third-party websites, platforms, software, hosting providers, or other services. Links are provided for convenience or context and do not necessarily mean that Wilkes Web Co. controls or endorses the third party.

Third-party services operate under their own terms, policies, availability, and security practices. We are not responsible for third-party content or services. Review their terms and privacy information before using them.

10. Privacy and accessibility

Our Privacy Policy explains how information connected with this website is handled. Our Accessibility Statement describes our accessibility target and how to request assistance or report a barrier. Those pages are incorporated into these Terms by reference where applicable.

11. Website availability and changes

We may maintain, update, suspend, restrict, or discontinue any part of the website at any time. We do not promise that the website will always be available, uninterrupted, secure, or free from errors. We may also restrict access when reasonably necessary to protect the website, visitors, Wilkes Web Co., or others.

12. Disclaimers and limitation of liability

To the fullest extent permitted by law, the public website and its content are provided “as is” and “as available,” without express or implied warranties. We disclaim warranties of merchantability, fitness for a particular purpose, title, noninfringement, and any warranty arising from course of dealing or usage of trade, to the extent those disclaimers are legally permitted.

To the fullest extent permitted by law, Wilkes Web Co. and its owners, personnel, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to or use of the public website, inability to use it, reliance on its general information, or third-party content linked from it.

Nothing in these Terms excludes or limits responsibility that cannot lawfully be excluded or limited. Limitations concerning paid client services are governed by the applicable signed client agreement.

13. Informal resolution and applicable law

Before starting a formal dispute about the public website, please contact us and provide a reasonable opportunity to address the concern informally.

These Terms are governed by the laws of the State of Indiana and applicable United States federal law, without regard to conflict-of-law principles, except where another jurisdiction’s non-waivable consumer protections apply.

14. Changes, severability, and waiver

We may update these Terms as the website, our practices, or legal requirements change. The “Last updated” date above will identify the latest revision. Your continued use of the website after an update means the revised Terms apply from their effective date.

If a provision is found unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

15. Contact us

Questions about these Terms may be sent to: